SHIPPING
PROCESSING TIME IS 24 HOURS ON ALL ORDERS INTERNATIONALLY
FREE SHIPPING ON ALL ORDERS OVER $50 INTERNATIONALLY
USA
REGULAR SHIPPING $4.99 (2-5 DAYS)
PRIORITY SHIPPING $6.99 (1-3 DAYS)
EXPRESS SHIPPING $23.50 (OVERNIGHT ARRIVING BEFORE 10:30 AM)
INTERNATIONAL
REGULAR SHIPPING $4.99 (APPROX 1 WEEK TO NORTH AMERICAN COUNTRIES AND 2 WEEKS TO COUNTRIES OVERSEAS)
PRIORITY SHIPPING $23.95 (6-10 DAYS)
RETURNS AND EXCHANGES
-ALL RETURNS AND EXCHANGES ARE SUBJECT TO APPROVAL
-ALL RETURNS OR EXCHANGES HAS A 48 HOUR WINDOW UPON DELIVERY TO REPORT ANY PROBLEMS AND ONE WEEK PERIOD TO REQUEST AN EXCHANGE
EXCHANGES ARE ACCEPTED WITH THE PURCHASE OF SHIPPING (OR PURCHASE OF ANOTHER ORDER)
-THE BUYER WILL BE RESPONSIBLE FOR SHIPPING THE ITEM BACK. ONCE RECEIVED, ITEM WILL BE PROCESSED AND THE REPLACEMENT WILL BE SHIPPED.
RETURNS ARE ACCEPTED (THERE IS A 20% RESTOCKING FEE FOR REFUNDS, OR A STORE CREDIT ON THE FULL PRODUCT AMOUNT)
-THE BUYER WILL BE RESPONSIBLE FOR SHIPPING THE ITEM BACK. ONCE RECEIVED, ITEM WILL BE PROCESSED AND THE REFUND OR STORE CREDIT AMOUNT WILL BE GIVEN.
-THE BUYER IS RESPONSIBLE FOR USING HIS/HER STORE CREDIT; BUYER MUST CONTACT ONE OF OUR EMAILS WITH DETAILED ORDER INFORMATION, REQUESTING TO USE HIS/HER STORE CREDIT. SERVICE AGENT WILL THEN PROVIDE YOU WITH A PRODUCT PAGE WITH YOUR STORE CREDIT APPLIED.
-STORE CREDIT MAY BE USED AT ANY TIME, ON MULTIPLE ITEMS, FOR MULTIPLE ORDERS
-STORE CREDIT DOES NOT APPLY TO THE SHIPPING COST OF ANY ORDER
-STORE CREDIT DOES NOT APPLY TO PREVIOUS ORDERS
-STORE CREDIT ONLY APPLIES TO ORDERS ON ELLIOTFRANCIS.COM
REPAIRS
COMPLEMENTARY REPAIRS ARE OFFERED FOR ALL QUALIFYING ITEMS PURCHASED ON ELLIOTFRANCIS.COM* **
*ITEM OR PARTS MUST STILL BE AVAILABLE. IF UNAVAILABLE, SALES ASSOCIATE MAY PROVIDE ALTERNATIVE REPAIR OPTIONS
**PARTS FEES OR SHIPMENT FEES MAY APPLY, HOWEVER THE REPAIR SERVICE WILL BE COMPLEMENTARY
PLEASE CONTACT US FOR QUESTIONS
PROCESSING TIME IS 24 HOURS ON ALL ORDERS INTERNATIONALLY
FREE SHIPPING ON ALL ORDERS OVER $50 INTERNATIONALLY
USA
REGULAR SHIPPING $4.99 (2-5 DAYS)
PRIORITY SHIPPING $6.99 (1-3 DAYS)
EXPRESS SHIPPING $23.50 (OVERNIGHT ARRIVING BEFORE 10:30 AM)
INTERNATIONAL
REGULAR SHIPPING $4.99 (APPROX 1 WEEK TO NORTH AMERICAN COUNTRIES AND 2 WEEKS TO COUNTRIES OVERSEAS)
PRIORITY SHIPPING $23.95 (6-10 DAYS)
RETURNS AND EXCHANGES
-ALL RETURNS AND EXCHANGES ARE SUBJECT TO APPROVAL
-ALL RETURNS OR EXCHANGES HAS A 48 HOUR WINDOW UPON DELIVERY TO REPORT ANY PROBLEMS AND ONE WEEK PERIOD TO REQUEST AN EXCHANGE
EXCHANGES ARE ACCEPTED WITH THE PURCHASE OF SHIPPING (OR PURCHASE OF ANOTHER ORDER)
-THE BUYER WILL BE RESPONSIBLE FOR SHIPPING THE ITEM BACK. ONCE RECEIVED, ITEM WILL BE PROCESSED AND THE REPLACEMENT WILL BE SHIPPED.
RETURNS ARE ACCEPTED (THERE IS A 20% RESTOCKING FEE FOR REFUNDS, OR A STORE CREDIT ON THE FULL PRODUCT AMOUNT)
-THE BUYER WILL BE RESPONSIBLE FOR SHIPPING THE ITEM BACK. ONCE RECEIVED, ITEM WILL BE PROCESSED AND THE REFUND OR STORE CREDIT AMOUNT WILL BE GIVEN.
-THE BUYER IS RESPONSIBLE FOR USING HIS/HER STORE CREDIT; BUYER MUST CONTACT ONE OF OUR EMAILS WITH DETAILED ORDER INFORMATION, REQUESTING TO USE HIS/HER STORE CREDIT. SERVICE AGENT WILL THEN PROVIDE YOU WITH A PRODUCT PAGE WITH YOUR STORE CREDIT APPLIED.
-STORE CREDIT MAY BE USED AT ANY TIME, ON MULTIPLE ITEMS, FOR MULTIPLE ORDERS
-STORE CREDIT DOES NOT APPLY TO THE SHIPPING COST OF ANY ORDER
-STORE CREDIT DOES NOT APPLY TO PREVIOUS ORDERS
-STORE CREDIT ONLY APPLIES TO ORDERS ON ELLIOTFRANCIS.COM
REPAIRS
COMPLEMENTARY REPAIRS ARE OFFERED FOR ALL QUALIFYING ITEMS PURCHASED ON ELLIOTFRANCIS.COM* **
*ITEM OR PARTS MUST STILL BE AVAILABLE. IF UNAVAILABLE, SALES ASSOCIATE MAY PROVIDE ALTERNATIVE REPAIR OPTIONS
**PARTS FEES OR SHIPMENT FEES MAY APPLY, HOWEVER THE REPAIR SERVICE WILL BE COMPLEMENTARY
PLEASE CONTACT US FOR QUESTIONS